Teamwork

The Bike-Shed Effect

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COURSE OVERVIEW

Solving difficult problems is hard work - and often, individuals and teams can fall into the trap of Bike-Shedding - that is to say, focusing on trivial things at the expense of more important things. Learn how to recognize the signs of Bike-Shedding and what to do about it.

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KEY CONCEPTS

  • The case of the nuclear power plant and a bike shed

  • Parkinson’s Law of Triviality

  • Bike-shedding at its finest (worst)

  • How to invoke the Bike-Shed metaphor

  • How to stop Bike-Shedding

  • How to tackle difficult tasks efficiently

LEARNING OBJECTIVES

  • Discuss how Parkinson’s Law of Triviality shows up at your work space

  • Learn and practice tools to identify and prevent bike-shedding

Sample Content

 

More Effective Meetings (Part 1)

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LEARNING OBJECTIVES

This module examines the financial and logistical cost of conducting ineffective meetings as well as offers tools and insights on how to conduct more effective meetings.

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KEY CONCEPTS

  • Time is an organization’s scarcest – and most often
    squandered – resource

  • Group assessment of meeting quality

  • Profile of most effective meetings

  • What research reveals about meetings across a wide

    range of industries

  • Meeting cost calculator

  • Introduce tool: Meeting Eliminator

  • How to have an engaging meeting

  • Video & Summary: Why Work Doesn’t Happen at Work

Sample Content

 

More Effective Meetings (Part 2)

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LEARNING OBJECTIVES

Two factors determine whether your meetings are saving or costing you money: what gets done in the meeting and the energy and focus your team feels after the meeting. Unfortunately, meetings can be one of the most misused tools in a company’s arsenal.

With this module, you will explore two aspects of meeting etiquette that bear directly on the quality of your meetings: respect for people’s time and attention. Learn how to get the most out of meetings by eliminating them where possible and channeling them when necessary. Through the use of some comical examples, poignant object lessons, and breakout exercises, discover where your team thrives and what they need.

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KEY CONCEPTS

  • Explore how the thoughtful use of time and attention can improve the quality and reduced quantity of your meetings.

  • Comical example of meeting attendees attitudes and behaviors.

  • Discuss what a good meeting looks like for your team.

  • See what industry leaders say about what organizers and participants can do to make the most of their time in meetings.

  • Experience a powerful object lesson on distraction and attention.

  • Useful tools you can use today to improve your meetings.

Sample Content

 

High Performance

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LEARNING OBJECTIVES

High performing organizations understand the vital role of cooperation, coordination, and strong systems. This course helps teams identify areas where they can strengthen alignment, identify vital behaviors that contribute to operational excellence, and what’s needed to succeed. High performance not only signals strong teamwork, it embodies it.

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KEY CONCEPTS

  • Team/coordination object lesson

  • An historical look at operational efficiency

  • Then & now; what’s needed to succeed

  • Diagnose breakdown in performance

  • Clarify vital behaviors to close performance gaps

  • Achieve team alignment

Sample Content

 

Owning Company Initiatives

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LEARNING OBJECTIVES

Share valuable insights on owning company initiatives. A group exercise illustrates the organizational lift or drag that occurs based on team support.

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KEY CONCEPTS

  • Why we sometimes hide behind upper management

  • Reasons for a lack of accountability

  • Group discussion regarding responsibility and accountability

  • The J-Curve of Accountability

Sample Content

 

Developing Problem-Solving Skills

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LEARNING OBJECTIVES

This module offers tools to solve problems by looking at patterns and principles that are universal.

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KEY CONCEPTS

  • Stealing an idea is stealing from the team

  • New ideas spring from elevating other’s good ideas

  • Nothing is original

  • Steps to creative success

  • How to improve your creativity

 

Sample Content

 

Channeling Negativity

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LEARNING OBJECTIVES

We’ve all heard Henry Ford’s wise observation, “Whether you think you can or can’t, you’re right.” That kind of sage thinking played a vital role in his company that would soon become a world leader in auto manufacturing. Mr. Ford understood that mindsets are a lot like what happens with accumulating interest … the savvy people earn it, the not-so-savvy pay it.

Our mindsets play a vital role in our ability to see and solve problems, or flounder in disbelief and denial. In this module, we explore the price of negativity and the benefits of being positive.

This is not an esoteric course, but rather digs into the practical and tactical aspects of producing results while guarding against counterproductive mindsets and channeling negative energy into a productive tool for growth.

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KEY CONCEPTS

  • Industry research and observations on the financial toll of negative mindsets

  • A closer look on the financial and opportunity costs of negativity

  • Signs that negative mindsets are turning toxic

  • How to productively manage negativity

  • The cost of negativity in personal & professional relationships

  • Group and individual exercises to assess the tendency to be negative

Sample Content

 

Delegation

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LEARNING OBJECTIVES

Letting go of certain tasks can be difficult - but it’s necessary if teams and business is to grow. In this module, explore some easy-to-implement methods of delegation with your team and watch your time and productivity multiply.

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KEY CONCEPTS

  • What industry leaders have to say about delegation

  • Signs your team is not delegating enough

  • What delegation isn’t

  • Delegation self-assessment

  • Understand the return on time invested (in delegating)

  • Delegation decision tree

  • Group exercise that helps team uncover better ways of delegating

Sample Content

 

Adding to the Team Through Deeper Contribution

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LEARNING OBJECTIVES

Discover some powerful tools that will transform the quality of your in-person and remote meetings.

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KEY CONCEPTS

  • Remote meeting pitfalls

  • How to keep people engaged and interested during remote meetings

  • Keys to having more effective meetings

  • The best meetings focus on idea development

Sample Content

 

Managing Dynamic Priorities

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LEARNING OBJECTIVES

Do members of your team recognize the signs of thrashing? If left unchecked, organizations can find themselves with a chronic time famine; always busy but never enough time to get anything done. In this course, learn the general signs and symptoms of thrashing, then dig deeper and discover your teams silent symptoms and what tod o about it.

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KEY CONCEPTS

  • Managing dynamic priorities

  • How thrashing is killing your productivity

  • Signs & symptoms of thrashing

  • Conduct a thrashing root cause analysis

  • Determine corrective actions

  • Automate, delegate, or delete

  • The sure way to fail

Sample Content

 

Keeping Egos In Check

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LEARNING OBJECTIVES

Explore the role of ego, arrogance, and professional confidence has on work and relationships. In this short but pointed module, learn how to lead with confidence while keeping your feet on the ground. Ego, if left unchecked, can slide toward destructive attitudes and behaviors that end up costing your organization time and money.

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KEY CONCEPTS

  • Defining ego, arrogance, and self-confidence

  • Explore when we serve ego, and when does it serve us

  • How executive hubris can harm your professional career

  • Is ego all bad?

  • 10 signs your ego is in control

  • How to drop your ego

  • How humility can make you a better leader

Sample Content

 

Empowerment, Autonomy & Accountability

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COURSE OVERVIEW

This module examines what happens when you empower individuals and teams. Learn from industry leaders and the surprising policy Ritz Carlton employs to strengthen their business through autonomy and empowered decision-making.

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KEY CONCEPTS

  • Drawbacks of micromanagement vs. the benefits of empowerment.

  • In what ways does our team deal with

    micromanagement?

  • Close management ≠ micromanagement

  • The $2,000 Rule

  • Customer loyalty can result from empowered employees

  • How to practice empowerment at work

LEARNING OBJECTIVES

  • Compare the most common outcomes of micromanagement as compared to an empowered culture.

  • Analyze current culture and determine at least 4 ways to increase team and individual empowerment.

  • Construct an individual or team plan to implement a variation of the $2,000 rule.

Sample Content

 

Keeping Quiet vs Speaking Up

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LEARNING OBJECTIVES

As part of our communication series, this course examines two scenarios where communication had a significant impact on outcomes. Your team then look at ways to better understand when to speak up and when to be quiet.

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KEY CONCEPTS

  • When to listen, when to speak up

  • Example of when it’s good to stop talking

  • Extreme consequences resulting from miscommunication

  • Master the art of speaking up

  • When to speak up

Sample Content

 

Career Advancement

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LEARNING OBJECTIVES

Learn about the some destructive behaviors inherent in most modern productivity models and what to do about it. In this module, your team will explore the fascinating Super-Chicken Phenomenon, which has be coined by behavioral psychologists as a brilliant parable for organization dynamics. Uncover signs and symptoms that get in the way of your own team dynamics and create solutions to strengthen productivity and outputs.

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KEY CONCEPTS

  • The Super Chicken Phenomenon

  • How to eliminate aggression, dysfunction and waste

  • Alternatives to common productivity model mistakes

  • 3 Factors that affect team dynamics

  • Group exercise identifying toxic team behaviors

  • Career mapping tool

  • Understand the role of mentorship (giving and receiving)

  • Bonus content on career advancement tips

Sample Content

 

Teamwork (Part 1)

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LEARNING OBJECTIVES

Through strong logic, humor and useful insights, participants learn to embrace and improve teamwork ideals.

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KEY CONCEPTS

  • Some people embrace the notion “not my job”

  • The Swing: example of extreme teamwork

  • The importance of teamwork

  • Exploring teams, past and present

  • The psychology of teams

Sample Content