Social Awareness

Channeling Negativity

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LEARNING OBJECTIVES

We’ve all heard Henry Ford’s wise observation, “Whether you think you can or can’t, you’re right.” That kind of sage thinking played a vital role in his company that would soon become a world leader in auto manufacturing. Mr. Ford understood that mindsets are a lot like what happens with accumulating interest … the savvy people earn it, the not-so-savvy pay it.

Our mindsets play a vital role in our ability to see and solve problems, or flounder in disbelief and denial. In this module, we explore the price of negativity and the benefits of being positive.

This is not an esoteric course, but rather digs into the practical and tactical aspects of producing results while guarding against counterproductive mindsets and channeling negative energy into a productive tool for growth.

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KEY CONCEPTS

  • Industry research and observations on the financial toll of negative mindsets

  • A closer look on the financial and opportunity costs of negativity

  • Signs that negative mindsets are turning toxic

  • How to productively manage negativity

  • The cost of negativity in personal & professional relationships

  • Group and individual exercises to assess the tendency to be negative

Sample Content

 

Social Awareness

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LEARNING OBJECTIVES

Social awareness is the key to developing relationships with colleagues and clients. This module helps associates strengthen certain social awareness skills that will enhance professional relationships.

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KEY CONCEPTS

  • Duties while distracted

  • How do distractions affect business outcomes?

  • Is it me?

  • How rude are we?

  • How to build social awareness

    • o   Develop empathy

    • Pick up on social cues

    • Be part of your community

  • How to address the fidgetter

  • If you’re part of the problem

  • What to do this week

Sample Content

 

Toxic Work Environments

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LEARNING OBJECTIVES

Take the first important step to eliminate certain behaviors that contribute to toxic work environments. It’s no secret that toxic and hostile work environments cost you money and waste time and opportunity.

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KEY CONCEPTS

  • Learn vital insights from Peter Drucker on the relationship between culture and strategy

  • Take a team assessment on the severity of toxins

  • Identify the signs of a toxic culture

  • Uncover the root cause(s) of team toxicity

  • Discuss behavioral profiles that contribute to poor culture

  • Develop a group plan on how to start changing an unhealthy work environment

Sample Content