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Myth Making

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COURSE OVERVIEW

Learn how the ground-breaking study on cognitive bias can help your team(s) avoid costly mistakes. In this course, you’ll discuss how to recognize faulty thinking, inflated self-assessments, recognize blind spots, and discover business myths that often masquerade as facts - precisely because they feel like facts. If there’s one course every company should take, it is this course on organizational myth making.

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KEY CONCEPTS

  • Introduction to the Dunning Kruger Effect

  • Case Study on human wrongness

  • Explore the root cause of faulty thinking

  • Observe how ill-informed ideas can spread like a virus

  • How the Dunning Kruger Effect manifests at work

  • Important tools and insights on overcoming the all-too-common Dunning Kruger Effect at work

LEARNING OBJECTIVES

  • Demonstrate functional knowledge of cognitive biases & data fallacies that affect personal and professional life.

  • Analyze personal strengths and assess bias risks, then make an action plan to manage that bias.

Sample Content

 

The Bike-Shed Effect

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COURSE OVERVIEW

Solving difficult problems is hard work - and often, individuals and teams can fall into the trap of Bike-Shedding - that is to say, focusing on trivial things at the expense of more important things. Learn how to recognize the signs of Bike-Shedding and what to do about it.

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KEY CONCEPTS

  • The case of the nuclear power plant and a bike shed

  • Parkinson’s Law of Triviality

  • Bike-shedding at its finest (worst)

  • How to invoke the Bike-Shed metaphor

  • How to stop Bike-Shedding

  • How to tackle difficult tasks efficiently

LEARNING OBJECTIVES

  • Discuss how Parkinson’s Law of Triviality shows up at your work space

  • Learn and practice tools to identify and prevent bike-shedding

Sample Content

 

High Performance

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LEARNING OBJECTIVES

High performing organizations understand the vital role of cooperation, coordination, and strong systems. This course helps teams identify areas where they can strengthen alignment, identify vital behaviors that contribute to operational excellence, and what’s needed to succeed. High performance not only signals strong teamwork, it embodies it.

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KEY CONCEPTS

  • Team/coordination object lesson

  • An historical look at operational efficiency

  • Then & now; what’s needed to succeed

  • Diagnose breakdown in performance

  • Clarify vital behaviors to close performance gaps

  • Achieve team alignment

Sample Content

 

The Cost of Incivility

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COURSE OVERVIEW

This module explores several facets of incivility and its effect on team dynamics.

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KEY CONCEPTS

  • Recognizing the many faces of incivility

  • Group exercise: identifying/classifying uncivil behavior

  • Understanding the price of incivility

  • Social experiment (3 videos)

  • The collateral effect of incivility

  • Exploring the root cause of incivility

  • Toxic culture assessment

  • Understanding the difference between toxic and hostile

  • Preventing/repairing hostile work environments

  • Addressing the root cause of incivility

  • How the BMCBF series works

LEARNING OBJECTIVES

  • Identify toxic, uncivil, unethical, and illegal behavior

  • Understand the difference between toxic and hostile work conditions

  • Assess current work culture (culture assessment)

 
 

The Psychology of Being Organized

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COURSE OVERVIEW

This module explores science-backed research that shows what happens to performance and productivity when we’re organized. This training uses fast-paced group exercises, inspirational concepts and focused tools to bring the point home.

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KEY CONCEPTS

  • Being messy isn’t just about manners, it’s about your brain

  • Structure sets you free

  • Tools for an organized mind

  • How your cognitive load weighs you down

  • Improving workflow structure

  • How organization affects efficiency

LEARNING OBJECTIVES

  • Experience, then characterize the cognitive drag of being disorganized (exercise)

  • Learn and apply the 4 Keys to Organization

  • Construct personal workflow based on organizational preferences