Operations

High Performance

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LEARNING OBJECTIVES

High performing organizations understand the vital role of cooperation, coordination, and strong systems. This course helps teams identify areas where they can strengthen alignment, identify vital behaviors that contribute to operational excellence, and what’s needed to succeed. High performance not only signals strong teamwork, it embodies it.

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KEY CONCEPTS

  • Team/coordination object lesson

  • An historical look at operational efficiency

  • Then & now; what’s needed to succeed

  • Diagnose breakdown in performance

  • Clarify vital behaviors to close performance gaps

  • Achieve team alignment

Sample Content

 

Delegation

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LEARNING OBJECTIVES

Letting go of certain tasks can be difficult - but it’s necessary if teams and business is to grow. In this module, explore some easy-to-implement methods of delegation with your team and watch your time and productivity multiply.

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KEY CONCEPTS

  • What industry leaders have to say about delegation

  • Signs your team is not delegating enough

  • What delegation isn’t

  • Delegation self-assessment

  • Understand the return on time invested (in delegating)

  • Delegation decision tree

  • Group exercise that helps team uncover better ways of delegating

Sample Content