Emotional Intelligence

The Cost of Incivility

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LEARNING OBJECTIVES

This module explores several facets of incivility and its effect on team dynamics.

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KEY CONCEPTS

  • Recognizing the many faces of incivility

  • Group exercise: identifying/classifying uncivil behavior

  • Understanding the price of incivility

  • Social experiment (3 videos)

  • The collateral effect of incivility

  • Exploring the root cause of incivility

  • Toxic culture assessment

  • Understanding the difference between toxic and hostile

  • Preventing/repairing hostile work environments

  • Addressing the root cause of incivility

  • How the BMCBF series works

 
 

Channeling Negativity

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LEARNING OBJECTIVES

We’ve all heard Henry Ford’s wise observation, “Whether you think you can or can’t, you’re right.” That kind of sage thinking played a vital role in his company that would soon become a world leader in auto manufacturing. Mr. Ford understood that mindsets are a lot like what happens with accumulating interest … the savvy people earn it, the not-so-savvy pay it.

Our mindsets play a vital role in our ability to see and solve problems, or flounder in disbelief and denial. In this module, we explore the price of negativity and the benefits of being positive.

This is not an esoteric course, but rather digs into the practical and tactical aspects of producing results while guarding against counterproductive mindsets and channeling negative energy into a productive tool for growth.

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KEY CONCEPTS

  • Industry research and observations on the financial toll of negative mindsets

  • A closer look on the financial and opportunity costs of negativity

  • Signs that negative mindsets are turning toxic

  • How to productively manage negativity

  • The cost of negativity in personal & professional relationships

  • Group and individual exercises to assess the tendency to be negative

Sample Content

 

Toxic Work Environments

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LEARNING OBJECTIVES

Take the first important step to eliminate certain behaviors that contribute to toxic work environments. It’s no secret that toxic and hostile work environments cost you money and waste time and opportunity.

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KEY CONCEPTS

  • Learn vital insights from Peter Drucker on the relationship between culture and strategy

  • Take a team assessment on the severity of toxins

  • Identify the signs of a toxic culture

  • Uncover the root cause(s) of team toxicity

  • Discuss behavioral profiles that contribute to poor culture

  • Develop a group plan on how to start changing an unhealthy work environment

Sample Content

 

Self-Awareness, Scents & Self-Confidence

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LEARNING OBJECTIVES

This module focuses on self-awareness and scents. From wearing too much perfume or cologne, essential oils, or excessive body odor - we explore the role of scents and self-confidence and being considerate of others. Excessive odors can be both distracting and off-putting.

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KEY CONCEPTS

  • We all know “that person” with the overpowering scent

  • What are they trying to say?

  • In what ways is too much fragrance inconsiderate

    of others?

  • Beyond inconvenience; headaches, nausea, asthma

  • Exercise: What’s that smell?

  • Did you know? Facts to consider. 

  • The function of fragrance

  • How to address the offender

  • How to avoid too much smell

  • This week: what to do

Sample Content

 

Personal Accountability

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LEARNING OBJECTIVES

Gain a fresh perspective on creating cultures of accountability. In this course, we examine the the vital behaviors that distinguish good and great accountability cultures. Through guided talking points, your team will be encouraged to discuss ways to improve vertical and horizontal accountability. At the end of this course, your team will have a heightened awareness for things they can do to contribute to to a better accountability culture.

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KEY CONCEPTS

  • The surprising truth about high performing sports teams and peer-to-peer accountability

  • Understanding the difference between accountability and responsibility

  • Group discussion about creating an accountability culture

  • Methods for self-management/accountability

  • Group & self-assessments

Sample Content

 

Navigating Change

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LEARNING OBJECTIVES

On a simply human level, change is hard. Organizationally, it can be harder, still. In this module, learn from some fascinating case studies where some global organizations made small but vital changes to adapt to outside factors. With a brilliantly designed group simulation exercise, your team will develop a deeper appreciation for the struggles found in running a department or a business. Reduce the organizational drag often found when teams resist change as they discover a new-found empathy for what its like to navigate new frontiers.

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KEY CONCEPTS

  • A look at the only true constant, everything changes

  • Explore the psychology of change and why it’s difficult

  • Examine two case studies where industry icons adapted

  • Tips on overcoming the fear of change at work

  • Choose between two simulated exercises, offering your team a hands-on experience with running a department or business

  • Learn new tools to better adapt to change

  • How to make the best of the unexpected

Sample Content