This module examines what happens when you empower individuals and teams. Learn from industry leaders and the surprising policy Ritz Carlton employs to strengthen their business through autonomy and empowered decision-making.
Drawbacks of micromanagement vs. the benefits of empowerment.
In what ways does our team deal with
Close management ≠ micromanagement
The $2,000 Rule
Customer loyalty can result from empowered employees
How to practice empowerment at work