The Art of Connected Conversation

BMCBF_Strengthening Relationships - Conversation_Style 08 1920x1080.png

COURSE OVERVIEW

This module explores ways to improve the nature and quality of communication.

40Min.png

KEY CONCEPTS

  • The art of connected communication

  • The single biggest problem in communication is the illusion that it has taken place (Shaw)

  • Your message is impacted by how it is said

  • Connecting through thoughtful questions

  • Improving conversation skills

LEARNING OBJECTIVES

  • Learn simple techniques to improve the quality of conversations

  • Practice improved conversation skills

  • Learn and practice active listening

  • Learn how to ask better questions

Sample Content