COURSE OUTLINE
ILLUSTRATED STORY
MICRO-TRAINING MODULE
The Rising Cost of Incivility
An illustrated story about how manners can cost or make you money.
Good Manners = Good Business
Understanding the role of manners and good relationships.
Multitasking
An illustrated story about how to screw several things up at once.
Monotasking
How to break multi-tasking’s illusion of productivity and gain productive control.
Non-Communication
An illustrated story about poor communication.
Communicating Clearly
Understanding the importance of clear communication and the power it gives individuals and teams.
Sloppy Joe
An illustrated story about being professional. And organized.
The Psychology of Being Organized
How being organized goes beyond professional aesthetic, to how well we think and solve problems.
Chatter Box
An illustrated story about talking too much.
The Art & Science of Communication
How to improve the nature and quality of our communications.