COURSE EVALUATION

 
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MODULE 0:

The Contagion

An illustrated story about how manners can cost or make you money.

The Cost of Incivility

Understanding the relationship between good manners (civility) and good relationships.


 

MODULE 1:

Multitasking

An illustrated story about how to screw several things up at once.

Monotasking

How to break multi-tasking’s illusion of productivity and gain productive control.


 
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MODULE 2:

Non-Communication

An illustrated story about poor communication.

Communicating Clearly

Understanding the importance of clear communication and the power it gives individuals and teams.


 
 

MODULE 3:

Sloppy Joe

An illustrated story about being professional.  And organized.

The Psychology of Being Organized

How being organized goes beyond professional aesthetic, to how well we think and solve problems. 


 
 

MODULE 4:

Chatter Box

An illustrated story about talking too much.

Strengthening Relationships Through Thoughtful Conversation

How to improve the nature and quality of our communications.


 
 
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MODULE 5:

Pete the Pirate

An illustrated story about stealing other people’s ideas.

Developing Problem-Solving Skills

Increasing personal contributions to your team by strengthening problem-solving skills.


 
 

MODULE 6:

Marky Manspread

An illustrated story on the primitive instinct to claim space and be inconsiderate of others.

Body Language & the Power of Posture

Understanding the power of body language and non-verbal communication.


 
 

MODULE 7:

Remote Meeting A.D.D.

An illustrated story about staying focused in remote meetings.

What Happens When You Pay Attention

How mindfulness and being present aides in problem solving.


 
 

MODULE 8:

Essential Hygiene

An illustrated story about self-awareness and distracting scents.

Self-Awareness, Scents, & Self-Confidence

Becoming self-aware of our fragrance, and how that can affect our professional and personal relationships.


 
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MODULE 9:

Micromanagement

An illustrated story about not trusting work associates to do their job.

Empowerment, Autonomy, & Accountability (part 1)

How to increase productivity and better outcomes by empowering individuals and teams.


 
 

MODULE 10:

Not My Job

An illustrated story about how your work includes teamwork.

Teamwork (part 1)

Recognizing our larger role as a team player.


 
 

You’re Losing Money & There’s Something You Can Do About It

 
 
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Incivility, or bad professional manners, are costing you. These costs are often camouflaged in culture; and as culture affects performance, performance affects the bottom line.  Our solution provides clear and measurable results that will not only save you money but increase your performance.

 

Call Us at

435-849-6262

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Here’s How It Works

To counter the rising tide of incivility at work, our team has developed a novel approach to building cultures of productivity and collaboration with a combination of fresh, insightful and witty content that address some of the most common challenges our clients face, then we paired those illustrations with micro-training that equips teams with insights and tools to strengthen relationships, improve collaboration, and build team momentum. 

 
 
 

Our Content is unique and approachable at any level of the organization

 

Our illustrations comically establish common ground, [behavioral] standards everyone will agree to.

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Our content provides relevant training and tools to correct destructive behaviors at work.

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We’re in the business of strengthening relationships, improving collaboration, and building team momentum.

 
 

Our team has experience developing courses for Bain & Company, ExxonMobil, Haliburton, and industry leaders across a wide array of industries.

 

Here’s What Others Have to Say

 
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Many managers would say that incivility is wrong, but not all recognize that it has tangible costs.

Targets of incivility often punish their offenders and the organization, although most hide or bury their feelings and don’t necessarily think of their actions as revenge.

Through a poll of 800 managers and employees in 17 industries, we learned just how people’s reactions play out.

Among workers who’ve been on the receiving end of incivility:

  • 48% intentionally decreased their work effort.

  • 47% intentionally decreased the time spent at work.

  • 38% intentionally decreased the quality of their work.

  • 80% lost work time worrying about the incident.

  • 63% lost work time avoiding the offender.

  • 66% said that their performance declined.

  • 78% said that their commitment to the organization declined.

  • 12% said that they left their job because of the uncivil treatment.

  • 25% admitted to taking their frustration out on customers.

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Porath and Pearson state that … an uncivil workplace reduces productivity and workers spend time looking for other jobs or helping others to do so.

In addition, according to Porath and Pearson’s research, 80 percent of employees who were victims of insults or bullying in the workplace lost valuable work time worrying about the incident, and 78 percent said their commitment to the organization declined.

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Study: Turnover costs employers $15,000 per worker

Employee Benefit News (EBN) reports that it costs employers 33% of a worker's annual salary to hire a replacement if that worker leaves. In dollar figures, the replacement cost is $15,000 per person for an employee earning a median salary of $45,000 a year, according to the Work Institute’s 2017 Retention Report.

The study of 34,000 respondents concluded that 75% of the causes of employee turnover are preventable. 

The study also highlighted turnover's indirect costs, or “productivity costs,” says EBN. Indirect costs stem from knowledge lost when employees leave, the time spent finding a replacement and the time new hires need to become fully functional.

In exit interviews, the top reasons survey respondents gave for leaving their jobs were career development (22%), work-life balance (12%), managers' behavior (11%), compensation and benefits (9%) and well-being (9%).

 
 
 

Industry leaders agree with us:

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