M0: The Cost of Incivility
This module explores several facets of incivility and its effect on team dynamics.
Recognizing the many faces of incivility
Group exercise: identifying/classifying uncivil behavior
Understanding the price of incivility
Social experiment (3 videos)
The collateral effect of incivility
Exploring the root cause of incivility
Toxic culture assessment
Understanding the difference between toxic and hostile
Preventing/repairing hostile work environments
Addressing the root cause of incivility
How the BMCBF series works
In this short video, we’ll demonstrate our recommended approach to teaching this content. This video is designed for group facilitators only and is not appropriate for a learning audience.
Sample slides found in the TRAINING
We’ve curated some of our favorite TED talks on the topic of workplace incivility. As you explore its impact on your business and how you might address this with your team, these thought leaders can provide additional insights.
One of our favorite no-nonsense thought leaders, Simon Sinek discusses factors that influence job satisfaction, longevity, and employee retention.